How to Find / Contact us… – Please read – nearly all your questions are answered below..
LOCATION – I am on the Herts / Beds Border near Junction 10 of the A1M (Large local towns are Hitchin, Letchworth, Biggleswade and Baldock and we are not far from Luton, Stevenage, Milton Keynes etc) – Visitors by appointment only! Do not turn up without an appointment.
STRICTLY – VISITORS BY APPOINTMENT ONLY.
You need to tell me which parts you want before you arrive as I will need to dig them out for you (Sometimes they are somewhere safe and we all know some where safe can be hard to remember!).
Please use the new website to send an enquiry about the part / parts you are interested in. The only parts I have for sale are the parts listed – if you cant see it then I haven’t got it! – Really! “I’m emailing on the off chance” “I am looking for” and “I wondered if you have” emails always receive the same reply… “I only have the parts listed on the website” … SPAM – If you don’t receive a reply within 24 hours or so (Week days) .. then check your Spam folders.. computers think they are cleverer than you..
Prices you see are what you pay – NO VAT!
Please Email – parts@partsemporium.co.uk or use the form below: if you are looking for parts use the website first!
Opening Hours
My “business hours” are 10am to 6pm Monday to Friday.
I am now closed on a weekend, life is too short! Some Saturday mornings are possible with a decent bit of notice.
I can sometimes be available on the odd evening if that helps? – up to about 8pm by appointment.
STRICTLY – VISITORS BY APPOINTMENT ONLY.
The most important thing is to turn up when you say you will. Nothing makes me madder than waiting in for a no-show.. you will need a good reason for messing me about if you want a 2nd chance.. my time is important to me, I am old and running out of time to do the things I should have done when I was younger…
Phone – I’ve had to remove my phone number from the website to try to get some of my life back as unfortunately the constant stream of “I’m calling on the off chance you might have one of these” or “can you tell me how to fix this” type calls had taken over my life. Everything I have for sale is on the website.. Please read through it first it is updated all the time… Sending 3 emails over a weekend chasing me will not speed me up! (it will do the opposite) – please make parts enquiry’s vie the website – Thank you.
Life – Please note – I attend lots of shows and this is not the only thing I do with my time and I’m NOT Tescos! so please don’t assume that I should be available 24hrs a day! … sometimes I need a day off … it all depends how I feel and if the sun is out… sometimes I am off buying other Volkswagens, rummaging in a shed, tinkering in the garage, driving an old noisy VW or just down the pub (yeah, right)…
Postage – Postage is available for small/light items that will go in a sensible sized cardboard box… to the UK only! (those outside the UK are welcome to send a courier to collect things). Most items go for £10 – £12.50 via UPS courier. I can not put glass in the post… it breaks! I would expect you to collect items such as wheels, body panels, Engines, seats, Bonnets, doors, gearboxes, suspension etc! I have no means of sending these items .. some people use shipping companies to collect the big stuff – You can get a quote on Shipley or similar… If you send an email asking for a postage price – please remember to tell me where you are – I’m not a mind reader… Thanks
USED – All items are sold as is and where is and are in USED condition for professional refurbishment and fitting only. I always do my best to ensure that you get the part you need. Please help me do this by giving as much information as possible.
Please don’t ask me to post your item for Free – I get offended easily … it takes a lot of effort and obviously costs me money to post stuff… I always charge what UPS charge me.. Collection is always preferred – this way you can see what you are getting and there is less chance of damage.
Payment – Cash or Card on collection. For items being posted you can pay via bank transfer (Preferred) or we can send you a link to pay via card.
Holding deposits – Update 2017 – due to the sheer number of people not collecting items within 14 days we are no longer taking Deposits for any items… we have limited storage space, so please collect ASAP to ensure you don’t miss out.
