Privacy Policy for Parts Emporium
Who We Are
Our website address is: www.partsemporium.co.uk. We are Parts Emporium, and we are committed to protecting and respecting your privacy.
Data Collection
At Parts Emporium, we collect personal data that you provide when placing an order with us. The data we collect is necessary for us to fulfill your order and provide customer support. This data includes:
- Your name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment partners)
We do not collect any unnecessary personal data, and we do not share your data with third parties except where necessary to fulfill your order (e.g., payment processors or shipping providers).
Comments
Comments are disabled on our website. As such, we do not collect any personal data related to comments, as this feature is not available.
Cookies
We use cookies on our website to improve your experience and to ensure the smooth operation of the checkout process. The cookies we use include:
- Shopping Cart Cookies: To keep track of the items in your cart.
- Login Cookies: To save your login details for easier access during future visits (if applicable).
- Session Cookies: Temporary cookies used during your session to improve functionality.
Cookies are essential for certain functionalities of the website, particularly for the checkout process. Cookies are stored in your browser for varying lengths of time, depending on their type. You can manage or delete cookies through your browser settings.
How We Use Your Data
We will only use your personal data for the purposes of processing your order and providing customer support. Specifically, we use your data for the following purposes:
- To process and complete your order.
- To communicate with you about your order, including updates and notifications.
- To provide customer support related to your purchase.
We do not use your personal data for marketing or any other purposes that are not directly related to fulfilling your orders.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected. This includes retaining your data for legal, accounting, and tax purposes. Typically, we retain order data for 6 years to comply with UK tax and legal requirements.
Data Sharing
We do not share your personal data with any third parties for marketing purposes. However, to fulfill your order, we may share your data with trusted third-party service providers such as:
- Payment processors: To securely process your payment.
- Shipping providers: To deliver your order to the correct address.
These third parties are contractually obligated to process your data in a secure and confidential manner, and they are prohibited from using your data for any purposes other than fulfilling your order.
Your Rights Over Your Data
As a customer, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate personal data we hold about you.
- Right to Erasure: You have the right to request that we delete your personal data, subject to legal or contractual obligations to retain certain information.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, please contact us at [insert contact email].
Security of Your Data
We take the security of your personal data very seriously. We use a variety of security measures, including encryption, secure servers, and access controls, to protect your data from unauthorized access, disclosure, alteration, or destruction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the bottom of this page.
Complaints
If you believe that we have violated your privacy rights or have mishandled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). For more information, visit the ICO’s website at https://ico.org.uk/.
Contact Information
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:
Email: parts@partsemporium.co.uk